Terms of business
About Us Garrison Dales are completely dedicated to your total satisfaction. If you have any suggestions or comments . |
Making A Purchase: Making a purchase could not be easier. Just fill out our quick registration form and you will get instant access to all our products and prices. Then simply browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. |
Shipping And Handling: |
Back Orders: If your item is not in stock, we will send ONLY the items in stock and adjust your invoice accordingly. Any difference in the order value will be refunded. |
Tax Charges: For orders made from the UK or the European Union, 20% VAT is added. All orders outside UK or the European Union are VAT free. |
Credit Card Security: We accept credit card payments through our SSL Golden Padlock secure server. We only accept card payments where the invoice address matches the address the card is registered to. |
Returns Policy Returns Policy If you wish to return any non faulty items, a 10% handling charge and an uplifting charge will be applied. If you have received a faulty or incorrect item, you must notify us within 24 hours of receipt. We will pay for the postage cost for returning the faulty items and will replace the item with a brand new product or refund. The delivery timescales will be same as mentioned above in the Delivery policy. Cancellation Policy: You can cancel your order anytime before it is dispatched; this is usually by midday two days after the order has been placed, please see our Delivery Charges page for further details on dispatch. Please call us on 0116 25654 5844 if you would like to cancel. If you would like to cancel your order after it has been dispatched then this will be treated as a return and a handling charge and an uplifting charge will apply. Please see our Returns Policy for further details. |
Remittance Terms If for any reason we need to refund you for any part of your order, our refunds are usually processed every Friday. All refunds are returned via the original payment method for example if you paid by PayPal we would refund your PayPal account.test |